Terms and Conditions
1. Booking and Payments
- All ride bookings must be made through our online reservation system.
- A valid payment method is required at the time of booking.
- All airport trips (DTW, YIP, PTK) require a $50 deposit, which will be applied toward the final fare.
2. Cancellation and Refund Policy
- Cancellations made at least 24 hours before pickup are eligible for a full refund.
- Cancellations made less than 24 hours before pickup will result in forfeiture of the deposit.
- No-shows will be charged the full fare.
3. Ride Policies
- Our fares are based on Zone-to-Zone pricing and calculated from Redford, MI - Pickup - Drop-off - Return to Redford.
- Additional wait time fees may apply if the driver must wait beyond the scheduled pickup time.
- Any damage to the vehicle caused by passengers will result in additional charges.
4. Airport Transfers
- Airport rides (DTW, YIP, PTK) have a $50 minimum fare and require a $50 deposit at booking.
- Customers are responsible for providing accurate flight details for timely pickup.
- Our drivers monitor flight status, but delays beyond 2 hours may require rescheduling and an additional fee.
5. Liability and Safety
- We are not responsible for delays caused by traffic, weather, or unforeseen circumstances.
- Passengers must comply with local laws and driver instructions for a safe ride experience.
- We reserve the right to refuse service to anyone engaging in unsafe, illegal, or disruptive behavior.
By booking a ride, you agree to these Terms and Conditions.